Limited Lifetime Warranty

Denovo Diamonds understands that you’ve purchased more than just a piece of jewelry-- you purchased a symbol of life’s best milestones. That is why we have developed our Limited Lifetime Warranty -- a warranty plan that covers your jewelry care.

Ensuring a lifetime of trouble- free wear of your jewelry, please bring your jewelry at least twice (2) a year for cleaning and inspection and we will be more happy to service it for free. The scope included in the Limited Lifetime Warranty Plan covers all inspections, cleanings and normal repairs for the lifetime of your jewelry, including:

  • Worn or broken prong
  • Broken earring post
  • Broken chain repair
  • Shortening of diamond bracelets/ bangle
  • Stone and prong tightening
  • Re-plating

The Limited Lifetime Warrantly applies only to the original customer, or the original gift recipient of the jewelry and subsequent gift recipients hold of the jewelry, so long as he or she is possession of both the jewelry and the Limited Lifetime Warranty certification.

Denovo Diamonds reserves the right to not accept the jewelry if the if it has been determined that it has been worked on by a different jeweler and if the state of the jewelry is really damage as a result of excessive or abusive treatment or use. This Limited Lifetime Warranty does not cover loss or theft of the jewelry. As a form of security, please bring this certification every time you bring your jewelry for servicing

A free inspection of your jewelry every six months protects your warranty coverage for life.